It Just Got Serious.

So we opened! And obviously that involves having guests and seeing whether the fantasy hotelier within bears any resemblance to the real one that now needs to spring into action. And of course we didn’t start with just any old guests but very important ones. A journalist and her boyfriend, a journalist that writes about hotels, stays in hotels, eats in hotels and is intending to write about us….in other words, the sort of person that might notice if we are entirely clueless or have failed to attend to some basic necessity. And to pile on the pressure we had a friend over from Peru and she decided to stay too. That meant 2 rooms to prepare, 2 sets of breakfast to do.

You might think that, for a man who started his working career in front of blinking screens with 3 telephones scrunched between shoulders and ears, screaming down a microphone to the dealing floor, making a couple of beds and frying a couple of eggs should be plain sailing. And its not as though I have to do it all myself, we are a team here. Four people to look after three people. Pretty good odds. But in my days of strange sign language (you youngsters who have never seen a real life and now largely obsolete trading floor may not understand), colourful jackets, and million pound bids to nick a couple of points, it was never my money. It wasn’t personal. And later when I was raising money from venture capitalists for risky technology start ups, well they were big boys and knew the market and anyway it was the managements responsibility to deliver. I just had to bring the money in and count the commission.

Now its different. This is my life and the culmination of a year’s restoration project which quite frankly turned out to be jolly hard work. And I have to make it work as frankly I haven’t got any other means of making a living if I wish to remain in this fair city. Which I do of course because, in case I have failed to mention it incessantly, Buenos Aires is currently the best city in the world.

Anyway, as it was sunny when we were organising said journalist’s stay and Esther Marie was only in the country for the weekend and frankly we haven’t done much entertaining recently, I had the bright idea of an Opening Asado. What could be easier? Knock up a few salads, bung a bit of meat on the grill and have plenty of time to chat to the guests while it sizzles smokily. But then it wasn’t sunny, it was pouring for several days and the asado idea seemed less wise and there was still a dozen people coming for Saturday dinner. No problem, we’d bring it inside, my kitchen caters for 40 so this would be an easy trial run.

Friday was Bacon Panic day. I am intent on offering a proper breakfast at The 5th Floor and that involves bacon and no, this cannot be replaced by Argentine pancetta which shrivels to a fatty nothingness the moment it makes contact with heat. I had ordered early and Larry said it would be no problem and then someone died and Larry the Texan was on the first plane to the lone star state…leaving me bacon-less! Now you might think that a man suffering a recent bereavement would have more important things on his mind than my pending cooked breakfast and quite reasonably so. In England a sympathetic “Sorry about your uncle but what about my porcine comestibles?” would likely be met with either derision or the hard end of a clenched fist. Larry however is a proper friend and realised this small thing was important to me. He was on the blower the moment the wheels hit the tarmac and worked out a delivery solution.

Of course, I’m a guy who likes to be assured. I had already gotten on the phone to Heath, the founder of Baines Best, proper bacon in Argyland. Heath turned out to be holidaying in Mendoza but obviously recognised the urgency. He had a packet at home (out in San Isidro) lurking in the back of his fridge. He rang home with orders that nobody eat it, ordered a reliable taxi driver to deliver it and problem solved. The result, well a bit more streaky than I normally like my bacon, but combined with the Germans’ excellent sausages, some free range eggs, mushrooms and tomatoes, possibly the best English breakfast you will get to eat in BA. The lesson for me? I may be leading a different life but I have amazing friends who will really put themselves out to sort out something that could justifiably be seen as trivial.

Saturday arrived. I decided on a fairly simple menu, relying heavily on my herb garden to wake up the marinades and flavour the sauces. I prepped early, everything under control, ready to cook. And then a nice woman who edits the Lonely Planet guide to Argentina arrived. She said she only had ten minutes but she was interesting and informative and we spent an hour and a bit, so then I needed to get on with things. But I couldn’t because Frank had kindly offered to bake a couple of apple pies and I hadn’t realised that this would involve turning my entire kitchen into a fat enhanced replica of the sahara desert. Not a space anywhere for further gastronomic endeavour! I was told it would be sorted in 40 minutes and retreated. Important journalist arrived with boyfriend. We did the tour and got them settled in. They said they were looking forward to dinner. I didn’t mention that they would be lucky to eat much before breakfast (which would be fabulous of course).

Time to see if my very expensive and frighteningly professional kitchen worked, which it did. Heat cranked up, we soon made up for lost time. And I have to say that the mountain of roast potatoes (what else are you going to feed an English journalist that hasn’t been home for some years) came out to Delia Smith perfection. A starter involving warm brie, confit tomatoes and a severe haircut for the basil plant, pork and oriental cabbage dish, some chickens with roast veg, caramelised onions and the spuds and the now famous apple pies. All good.

And the fact is the place works. Not just the comfy rooms, but the fact that the sitting room really is a place to share a glass with friends and that with the awning extended and the heating on we were comfortable outside into the chilly early hours. Important journalist seemed happy and gave us good to hear feedback.

Breakfast was later completed on the terrace on one of BA’s finest spring days.

So what was I worried about? It all worked out fine. Well the fact is I worry about hundreds of dollars (room rates) now, not millions. I worry about the quality of my ingredients and my ability to deliver the desired product. And if I didn’t worry then I would be unlikely to provide my guests with what they want and if I don’t do that then my enterprise will wither on the vine.

But to sum up, it felt more satisfying to see happy diners and guests out the door knowing they had genuinely had a good time that it ever did simply filling up my bank account. The 5th Floor is open and we will do the worrying to ensure you have the experience of this fine city that you deserve.

A final note, I owe huge thanks to the people who have been so supportive in getting this endeavour off the ground. The idea came to me after some visiting friends stayed at one of the highest rated B&B’s in Buenos Aires. I’d already (in my former guise as presumably rich banker) been introduced  to the property that is now The 5th Floor, but the guys at Abode B&B opened my eyes to the fact that ( a now poor ex-banker with strong views on hospitality) could make a perfectly acceptable living offering just that; Proper hospitality. They went so far as inviting me round to speak to their clients, so I could understand what people were really looking for, and then started sending some of their overflow to us. Obviously helping your competitors start up would be frowned upon in the world of high finance, but they are established. They don’t think of us as a threat, they are established, we are the young cousin making his first few pennies.

And there are many more people who deserve my thanks. They know who they are! All I can say is that you are the reason I made the decision to abandon my former life and reinvent myself as a budding hospitality provider. And so far I couldn’t be happier, though this getting up to prep breakfast is still hard! Especially after extending hospitality until ridiculous times in the morning!!! And of course there is my lovely partner, who ensures that it is a team effort, brings the feminine touch, and cares as much as me.

So thank you guys. Without your support I wouldn’t have the same life and let’s face it, it could hardly be better.

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9 thoughts on “It Just Got Serious.

  1. Excellent news! Congratulations – it sounds like you are off to a roaring start. Have been reading about your progress through your blog and am happy to see you have finally opened your doors. Does this mean that you will now add proper contact information for your B&B somewhere on this blog? If it is out there, I am afraid I have not managed to find it. Looking forward to visiting in the near future.

  2. Just saw this. Congratulations. It’s been interesting journey following your progress.

    Are you open for dinners or just for your B & B guests?

    Tom

    • Thanks Tom,

      We are doing a few puerta cerrada diners, though not too many as we don’t want to irritate our guests. However they have been going pretty well and we hope to do a couple more before Christmas. We are also doing a Texan Brunch (Smoked Ribs, Brisket etc. on Saturday before the polo final but it is wildly oversubscribed. Anyway, if you like our FB page http://www.facebook.com/the5thfloorba you will get to see what is coming up. Also, by all means come over and see the place and have a drink with us. Then you will know where to send all your friends. Our webpage is http://www.the5thfloorba.com.

      • I will check out Facebook but try to avoid it. If you think about letting us know about the dinners we are interested. From the sound of your location (no address given) my apt is around the corner from you, Guatemala and Julian Alverez. Would like to stop by for a drink.

        Tom

  3. Congratulations on getting started! I recently left a good job in Dubai to pursue my dream of running a boutique B&B… last week I completed on a property in France and all being well hope to open my doors next year. Your story is inspirational – I look forward to following your progress!

    • Good luck to you Selina, it is damn hard work especially in the “learning stages”, but if you manage to attract clients as pleasant as the ones we have had so far, you will find it very satisfying. Definitely blogging about the process helped as it meant we had a small client base ready to go by the time we opened, which of course will be six months later than you hope.

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