Well we have been open four weeks and the expected things are breaking, mainly the new air conditioning units, several of which have been badly installed and are now having to run overtime due to the Christmas heatwave. But this is Argentina, it’s to be expected and so far we have avoided upsetting our guests by making sure there is a room (normally a bigger, better one) that we can move them to, if the aircon decides it prefers to be a shower unit.
In fact the guests seem to be liking our kind of personalised service and our theory that want they want is the time to sit and chat about their plans and get the relevant pointers, seems to be true. And then we had our first journalist from a large British newspaper to stay. Did she like it? See below:
or cut and paste this: http://www.independent.co.uk/travel/americas/bb-and-beyond-the-5th-floor-buenos-aires-9019960.html